Day of the Dead Warehouse Project

Hey, have you heard of this “Halloween” thing?

It’s not — supposed to be — that big in Australia. Most years I get surprise trick-or-treaters at my door, which sees me rummaging through my kitchen trying to find anything remotely sweet to give these poor kids, most of whom have probably worked on their costumes for weeks only to be turned away from most of the houses they visit. I remember those days well (sorry, Dad).

This year I got to get fully into the Halloween spirit when some extra special VIP tickets to the Day of the Dead Warehouse Project landed in my inbox. Held at a super secret location in the Melbourne CBD, it turned out to be two warehouse floors of delicious food, music, dancing and art — with some amazing costumes thrown in. There’s just something extra special about going to an event where people go all out. I had a flower crown and half a face of makeup, but wouldn’t have felt out of place in a full grim reaper costume with suspenders.

Maybe next year?

We arrived fairly early and had a few drinks in the VIP lounge, then explored the rest of the venue. Rather than a big warehouse like the Sydney event, the Melbourne version was spread over two floors of a CBD building with stalls, bands and artists dotted around. It wasn’t as big as expected, but the vibe was great.

Our Halloween adventure wasn’t a long one; we hung around, had our (well, my) face painted, and took some snaps for a few hours before heading out — though not before having some delicious, but admittedly exxy, tacos. Yum!

 

Fiddle and Spoon | Day of the Dead

Fiddle and Spoon | Day of the DeadFiddle and Spoon | Day of the Dead

Fiddle and Spoon | Day of the Dead
Fiddle and Spoon | Day of the Dead
Fiddle and Spoon | Day of the Dead
Fiddle and Spoon | Day of the Dead
Fiddle and Spoon | Day of the Dead

Fiddle and Spoon | Day of the DeadFiddle and Spoon | Day of the Dead

Fiddle and Spoon | Day of the Dead

Fiddle and Spoon | Day of the DeadFiddle and Spoon | Day of the Dead

Fiddle and Spoon | Day of the Dead
Fiddle and Spoon | Day of the Dead
Fiddle and Spoon | Day of the Dead
Fiddle and Spoon | Day of the Dead
Fiddle and Spoon | Day of the Dead
Fiddle and Spoon | Day of the Dead

Fiddle and Spoon | Day of the DeadFiddle and Spoon | Day of the Dead

Fiddle and Spoon | Day of the Dead
Fiddle and Spoon | Day of the Dead

November 7, 2015

11 Comments

  1. Reply

    Julia

    November 5, 2015

    I’m glad for you that you go your tickets free, some of us had to pay $79 or $99 to get in to this utter disappointment of an “event”. Worst money I have ever spent, and I’m sure that if you hadn’t been sponsored to write an article, you’d be saying the same thing too. The majority of people were extremely underwhelmed, disappointed and frustrated, and all negative feedback got deleted. Everyone got very dressed up and very excited for an event advertised as Burning Man and Sleep No More, only to find they paid $100 to get into a poorly agenced warehouse with expensive food and non-alcoholic drinks. Please don’t delete this review.

    • Jemima
      Reply

      Jemima

      November 5, 2015

      Julia, thank you very much for the comment!

      First I absolutely want to make it clear that this was not a sponsored post — I did receive two free tickets, but they were no-obligation and weren’t dependant on a review or any post, good or bad. This post came straight from me, and me alone!

      That being said, I had checked the photos of the Sydney event beforehand and it did seem a very different experience to the Melbourne event. I still had a great time personally, but if I’d purchased the tickets myself maybe I’d have a very different point of view. We arrived right at the start (as you can probably tell from the daylight photos!) and there were definitely alcoholic drinks while we were there, it sounds like maybe they had run out by the time you were there, which definitely isn’t good.

      I’ll be editing the post above to make a few of these points clearer now; I definitely don’t want to give a negative review as I honestly did have a great time, but I don’t want to give the impression it was a perfect event when it clearly had some issues. I haven’t seen the negative feedback on the event Facebook page, and if it’s all being deleted that’s definitely not on. Maybe an email or message to the event managers would be good (if you haven’t already) outlining your frustrations. I’m now very curious to know how the Brisbane event will be received!

      Thanks again for the comment — I’m very interested to hear others’ experiences, especially if they’re as passionate at yours!

      Jemima

  2. Reply

    Cassandra

    November 5, 2015

    Hi Jemima,

    I paid $99 to attend the Sydney, and was very disappointed with the event. I was very excited about the event and had spent additional money to be sure I got the most out of it.

    I feel that the organisers deliberately misled patrons into purchasing the more expensive “limited 2nd round” of tickets (to an event that was quite evidently under capacity). Those same tickets were then sold for $49 on scoupon, which leaves a distinct bad taste in your mouth before you even get there.

    As for comments being deleted from there page, I did leave a comment on their facebook page to a previous comment on how good the Sydney Event looked and that this person felt hugely underwhelmed by what they had experienced at the Melbourne event. I responded that photo’s can, and are deceiving. This comment was deleted. An additional comment was made by me, when The Day of the Dead posted the music line up for the Melbourne Venue, to which I responded that Sydney was ripped off with our event finishing at 10pm ! to receive a reply from DOTD admin team asking me to “ask the licencing police Dahling!”.

    In Sydney the “Carefully Curated market place, consisted of 4 stores – 1. selling DOTD t-shirts 2. flower head pieces 3. white wax skulls that were all the same 4. Mexican nut bars and cookies. The only drinks that were available were water, redbull, Mexican beer and tequila cocktails. If anyone, like myself are unable to drink beer and don’t like tequila …you were out of luck. The Sydney event was held in fox studios and there were so many people leaving the event to then drink and eat in the surrounding bars and restaurants.

    Please don’t delete this post also as, I feel there was a huge air of benefiting from unsuspecting people and continuing to attempt to do so by removing all the bad responses they are receiving, or worse still responding to them with cocky attitudes.

    Thank you for writing this review as it has created the loophole needed to get a true reflection of the event out there.

    Cass

    • Jemima
      Reply

      Jemima

      November 5, 2015

      Thank you for your thoughts, Cass!

      It’s such a shame to hear that you had a similar experience to Julia above at the Sydney event. I only attended for an hour or two myself — enough time to try a couple of drinks and grab some photos. It was a great experience for me, but had I stayed any longer or been planning on a huge night out I may have ended up with a similar sense of frustration as both you and Julia (and, it sounds, many other people).

      It’s such a tricky thing because I don’t want this post to be a place of negativity, but at the same time, if comments are being removed and ignored over at the Facebook page people need a place to air their frustrations! This probably isn’t the best place for it really, but I’m happy to keep it open for people to have a read and find others with similar feelings, as long as it stays civil.

      Thank you for your contribution and kind words! I’m sure the event organisers have probably already received a tirade of emails, but definitely add yours to the mix if you haven’t already.

      Jemima

  3. Reply

    Kell

    November 8, 2015

    I attended the Sydney event and like majority of the patrons was deeply disappointed. We left questions and their was feedback on their Facebook which instantly got deleted. Emails have been sent to organisers to which noone has received a reply. It was all a money making scam using a traditional Mexican festival as the draw card. We did not experience anything remotely like it had promised in its lead up. And I agree with the other comments. When you pay $70-100 for a ticket to find out they’re on scoopon for $49 … “sold out” event? it does leave a bad taste in your mouth especially when you’ve paid a higher price for only spending 20 minutes inside and seeing the entire event to then leave because you’re starving ($7 taco smaller than the palm of my hand!) We went to a restaurant and got a decent meal for the same prices. We returned with our other friend who had just arrived, walked back into the event and even he was very underwhelmed and disappointed with what he had paid for to what we had seen. There was probably 20 people dancing at the most, probably taking something to enhance the mood… Whilst the rest of the sparsely located people all stood around on their phones. The security guards even commented on the amount of people leaving the event. All the feedback has been deleted of all their pages and their instagram. Many are seeking refunds and going through their banks for reimbursement as this event was nothing like it was advertised to be. This is not the first year it has been run either so don’t even pull out the “this is an experimental event” card like many friends of organisers have tried online. The fact they’re manipulating their patrons and future patrons is completely unprofessional. Their photos do not represent the event truthfully either. So future buyers beware of this organiser for other events and their restaurant…
    If anyone wants to read truthful comments and feedback their is a page set up on Facebook with screencaps and discussions.
    https://m.facebook.com/Why-shouldnt-I-go-to-Day-of-the-Dead-Warehouse-tour-352754811591154/

    • Reply

      Jade

      November 9, 2015

      Thanks for this information I had contacted organisers before the event due to the schedule change (Sydney) and had no response. Post event also no response and I gotblocked from their page with my comments deleted even though they were no even very negative, just posing the question about why they were not responding to enquiries and deleting everyone’s comments.

      Great to know we can go through our bank to request a refund, I do wonder if any action can be taken via consumer protection?

      Sorry Jemima that this isn’t the intention of your post and that you may now be a place where people are sharing the negative side of their experience but given that people are being blocked and comments all deleted you are a platform for people to share what happened.

      I had a great time seeing my friends and enjoyed dressing up, the event only took away from my night given the same things everyone mentioned above and was made worse by the actions post event by the organisers. There are so many things wrong with this event and the organisers behaviour, how brands like Spotify and Herradurra want to be associated with this is beyond me.

      • Jemima
        Reply

        Jemima

        November 15, 2015

        Thanks for saying that Jade, I’m glad to be able to give people a place to be heard! The link from Kell is great too.

        The actions of the organiser have definitely made things so much worse than they could have been — even just an acknowledgment of the issues would probably do a world of good and at least make people feel like they aren’t being ignored.

    • Jemima
      Reply

      Jemima

      November 15, 2015

      Thanks for the comment and the link, Kell. I wonder how many years this has been running, and if it will continue next year?

      That link is a good place for people to be heard, thank you for sharing it. I’m having a read through now of the comments, so many disappointed people :/

      Jemima

  4. Reply

    Lauren

    November 8, 2015

    I went to the Brisbane Day of the Dead Event last night and it seems to have been a repeat of the Syd and Melb disappointments. I paid $99 for my ticket. Arrived at 5:00pm and the place was practically empty. At 5:30pm the bar had run out of ice and were serving warm cocktails for $12. At 6:15pm two out of the four cocktails on offer were no longer available as the bar was under-stocked – surprising given that the event was nowhere near capacity! My friends and I got bored at 7pm so went to get some dinner elsewhere with plans to return at around 9pm to see if it had improved. We did sample one of the $7 tacos and found they were tiny, dry, bland and certainly over priced!

    On our way to dinner we kept running into other attendees who had also left the festival and were equally unimpressed!

    We returned at 9:15pm to find that the festival was being packed up early! I asked to see the event organiser (I was told his name was Ricardo) as I wished to give feedback about the event as I felt it had not lived up to what was advertised and definitely not worth the $99 entry fee (my feedback had been deleted from the fb page and I have been blocked from messenger). Security informed me that the organiser was refusing to see me and that he was going home for the night.

    I am appalled at the misleading and unprofessional conduct of the event organiser. I am pursuing a refund through my bank. It is also frustrating to read the reviews of those who had not paid to attend the event and/or were part of the entertainment/DJ posse. Don’t get me wrong, I had a fun time dressing up and paining my face (I wasn’t about to part with $80 for someone to do it for me) and the best part of the festival was seeing the effort people went to in dressing up and looking spectacular – they all deserved a better festival.

    Perhaps consider how you would have felt if you had paid the $99 entry fee? Plus $12 for a warm cocktail with no ice and $7 for the world’s tiniest taco! I’m sure it probably feels special to have complimentary entry and VIP benefits to an event such as this (at the Brisbane ever I understand this was free drinks from 5-6pm – I see now where the ice and the two most popular cocktails went!) but consider who you write for. Who do you write for? Is it for the benefit of the public or the promoters/organisers?

    I felt totally taken advantage of after this event, and incredibly foolish for paying $99. I actually chose to attend the event because it will be my birthday in a couple of weeks – the fifth birthday I will face since my husband’s death. The concept of experiencing a cultural event that seeks to ‘honour the dead and celebrate the living’ really appealed to me. It certainly wasn’t a cultural event, just a chance to cheat people out of their money and left me feeling stupid!

    • Jemima
      Reply

      Jemima

      November 15, 2015

      Lauren, thank you for taking the time to comment (and I’m sorry it’s taken me a few days to respond)!

      I’m so sorry to hear that you had the same disappointing experience at the Brisbane event — I was really hoping the issues wouldn’t continue throughout all three of them. The pack-up time of 9:15pm is especially crazy; I think the Melbourne one was supposed to go until something like 5am, but I very much doubt it got there either.

      I agree that the effort people went to dressing up was really nice to see, but also that they deserved a better event to do so at. It’s so disheartening to hear so many people have so many complaints, and the reaction by the organisers is just making it so much worse. I do however want to clarify with you that I do write for myself and my readers, and certainly not for the event itself. I mentioned above in a few previous comments that my review was an honest one and I still stand by that — I personally had a good time and thought that was the case for everyone at the time of writing! I can see this is obviously not the case now, and I hope my comments now reflect that.

      I hope you’ve received some movement by now from the organisers, or at least your bank, and if you haven’t already, maybe take a look at the Facebook page linked by Kell above and add your experience. I’m so, so sorry to hear about your husband, and I sincerely hope you’re still able to have a good birthday! Please let me know if there’s anything else I can do to help.

      Jemima x

  5. Reply

    Hannah

    January 13, 2016

    Hi, 5 friends and i went and it was completely overrated. Would agree with other people posting that it was a waste of money. We were told you couldn’t pay per drink over the bar and that we had to put money on our wristbands – we all did this (put $50 on each wristband and only bought 1 round of drinks that night. When we went to ask for our remaining funds back they wouldn’t allow us back upstairs to do so.
    Since then, several of us have emailed the company (online enquiry) and have received no response. Very disappointed, still seeking our money back and still have the wristbands to prove it! Could you please let me know the best course of action to get in touch with someone who will provide a solution? Thanks in advance

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